Privacy Policy

Effective Date: December 21, 2025
Last Updated: December 21, 2025

Netrium Technologies LLC ("we," "us," or "our") operates the Vibeset mobile application and website at vibe-set.com (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

1. Information We Collect

1.1 Personal Information

We collect information that you provide directly to us:

Account Information: Email address, username, and password
Profile Information: Optional profile details you choose to provide
Payment Information: Processed securely through our third-party payment processor

1.2 Automatically Collected Information

Usage Data: Playlists generated, music preferences, mood selections, genre choices
Device Information: Device type, operating system, unique device identifiers
Log Data: IP address, browser type, access times, pages viewed

1.3 Music Service Data

Music Platform Integration: When you connect your music streaming account, we access your music library data solely to match and export playlists
Playlist Data: Songs, artists, albums, and metadata related to your generated playlists

1.4 AI Processing Data

User Prompts: Mood descriptions, vibe requests, and contextual information you provide for playlist generation
Generation History: Records of playlist generations for usage limits and service improvement

2. How We Use Your Information

We use collected information for:

Service Delivery: Generating AI-powered playlists based on your preferences
Account Management: Creating and maintaining your user account
Subscription Management: Processing Pro subscriptions and managing access to premium features
Service Improvement: Analyzing usage patterns to enhance AI recommendations and user experience
Communication: Sending service updates, security alerts, and support messages
Compliance: Enforcing our Terms of Service and complying with legal obligations

3. Third-Party Services

We use third-party service providers to operate our Service, including:

Cloud Infrastructure: Database and server hosting
Payment Processing: Subscription and payment management
Music Streaming Services: Music matching and playlist export functionality
AI Services: Playlist generation and recommendation algorithms
Analytics: Usage analytics and service performance monitoring

These third-party providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your information and not use it for other purposes.

We do not share personally identifiable information with AI services; only anonymized prompts and preferences are processed.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

With Your Consent: When you explicitly authorize us to share specific information
Service Providers: With trusted third-party providers who assist in operating our Service
Legal Requirements: When required by law, court order, or governmental authority
Business Transfers: In connection with a merger, acquisition, or sale of assets
Protection of Rights: To protect our rights, privacy, safety, or property, and that of our users

5. Data Retention

Active Accounts: We retain your data while your account is active
Deleted Accounts: Upon account deletion, we delete or anonymize your personal data within 30 days
Legal Obligations: Some data may be retained longer if required by law
Backup Systems: Data in backup systems is deleted within 90 days of account deletion

6. Your Privacy Rights

Depending on your location, you may have the following rights:

6.1 General Rights

Access: Request a copy of your personal data
Correction: Update or correct inaccurate information
Deletion: Request deletion of your personal data
Portability: Receive your data in a structured, machine-readable format
Objection: Object to certain processing of your data

6.2 California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act:

Right to know what personal information is collected, used, shared, or sold
Right to delete personal information
Right to opt-out of the sale of personal information (we do not sell personal information)
Right to non-discrimination for exercising CCPA rights

6.3 European Residents (GDPR)

EU/EEA residents have rights under the General Data Protection Regulation:

Right to access, rectification, erasure, and restriction of processing
Right to data portability
Right to object to processing
Right to withdraw consent
Right to lodge a complaint with a supervisory authority

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

Encryption: Data is encrypted in transit (TLS/SSL) and at rest
Access Controls: Strict access controls limit who can access your data
Regular Audits: Security practices are regularly reviewed and updated
Secure Infrastructure: We use industry-standard cloud security practices

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

8. Children's Privacy

Our Service is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected information from a child under 13, we will delete it promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable laws.

10. Do Not Track

We do not currently respond to "Do Not Track" browser signals. However, you can control tracking through your device and browser settings.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

Posting the new Privacy Policy on this page
Updating the "Last Updated" date
Sending an email notification (for significant changes)

Your continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy.

12. Contact Us

For questions, concerns, or to exercise your privacy rights, contact us:

Email: privacy@netriumtechnologies.com
Support: support@netriumtechnologies.com
Mail:
Netrium Technologies LLC
4539 N 22ND ST, STE N
PHOENIX, AZ 85016
United States

Response Time: We aim to respond to privacy requests within 30 days.